All complaints should be directed
to the Empire City Subway Control at:
ecsc@verizon.com
If Empire City Subway is not able to satisfactorily resolve your complaint, you may write to the City of New York Department of Information Telecommunications and Technology (DoITT) at 11 MetroTech Center, Third Floor, Brooklyn, NY 11201.
For new applications/surrenders of rental conduit, please send an email to: ecsc@verizon.com
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