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 Contact Us
Customer Service Automated Manhole Opening System
e-mail: Customer Service
Kevin Keogh
(Area Mgr.)
646-966-1090 / Cell 917-232-9813
kevin.t.keogh@verizon.com
 
Rocio Paulino
917-697-4546  
rocio.paulino@verizon.com
 
  
Phone:
(914) 391-0881

Billing
Ardiana Bacaj
(212) 519-4919
ardiana.a.uruci@verizon.com
Point of Entry Systems Manhole Activity
Tim Klett
(914) 391-0881
tim.f.klett@verizon.com
Denis Donovan
(516) 758-3703
denis.w.donovan@verizon.com
Complaints
All complaints should be directed to the Empire City Subway Control at:

(212) 519-4994

If Empire City Subway is not able to satisfactorily resolve your complaint, you may write to the City of New York Department of Information Telecommunications and Technology (DoITT) at 11 MetroTech Center, Third Floor, Brooklyn, NY 11201.

BIC License#: 1851

 

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