ECS logoEMPIRE CITY SUBWAY New York City SkylineNew York City SkylineNew York City SkylineNew York City SkylineNew York City SkylineNew York City Skyline
Go to: Products and ServicesGo to: Doing Business with ECSGo to: Rates & BillingGo to: FAQs
Go to: About ECSContact Us
A graphic of a worker near his truck.
Contact Us
Customer Service Automated Manhole Opening System
e-mail: Customer Service
Kevin Keogh
(Area Mgr.)
(212) 519-4922 / (212) 229-7034
kevin.t.keogh@verizon.com
 
Rocio Paulino
(212) 519-4921  
rocio.paulino@verizon.com
 
  
Phone:
(718) 861-5055
Fax:
(718) 861-5088 (Day)
(212) 643-9241 (Night)

Billing
Ardiana Bacaj
(212) 519-4919
ardiana.a.uruci@verizon.com
Point of Entry Systems Manhole Activity
Tim Klett
(718) 861-4145
tim.f.klett@verizon.com
Denis Donovan
(516) 758-3703
denis.w.donovan@verizon.com
Complaints
All complaints should be directed to the Empire City Subway Control at:

(212) 519-4994

If Empire City Subway is not able to satisfactorily resolve your complaint, you may write to the City of New York Department of Information Telecommunications and Technology (DoITT) at 11 MetroTech Center, Third Floor, Brooklyn, NY 11201.

BIC License#: 1851

 

Copyright 2008 Empire City Subway | Web Site Policy | Home